E-Mail Marketing Getting High Click, Open, and Conversion Relative to CostWebSurveyor Corp.'s August survey reveals that web merchants plan to increase e-mail marketing spending efforts. 18.4% expect to grow their opt-in lists by more than 50% within the next year, while another 25.1% will increase their lists by 16% to 50%.
Reported by Mark Brohan in a recent article, he says that 73% of chain retailers, catalogers, virtual merchants and consumer brand manufacturers taking part in the monthly survey on e-mail marketing, spend 5% of their marketing budget or less on e-mail marketing, yet just over half of respondents, 50.6%, report that 6% or more of their sales come from e-mail marketing, with 25% saying the proportion is over 11%.
63.8% of retailers conduct up to three e-mail campaigns each month and another 25.2% conduct between four and eight campaigns, says the report. 62.8% also indicate that they've increased the frequency of e-mail campaigns in the past year.
E-mail marketing consultants consider an open rate of about 20% and a click-through rate of 4% to 5% to be a highly effective e-mail campaign.
- 26.5% of participants in the survey report open rates of 20% or more (11.2% reported 20% to 25% while 15.3% said more than 25%)
- 11.8% report open rates of 16% to 19%
- 14.6% report e-mail open rates of less than 5%
- 6.2% say open rates of 1% or less.
Click-through and Conversion averages are growing:
- 17% report e-mail click-through rates of 16% or more
- 28.9% report click-through rates of 6% to 15%.
- 20.2% of respondents report e-mail sales conversion rates of 1% to 2%
- 26.5% with conversion averages of between 2.1% and 4%
- 14% with conversion rates of between 4.1%
- 10%, and 3.2% with sales conversion averages greater than 10%
Compared to paid search, he says, which can absorb up to 50% of a big retailer's total annual online marketing budget, e-mail marketing remains relatively inexpensive.
- 41.6% of all retailers taking part in the research spend less than 1% of their total annual marketing budgets on e-mail. That compares with
- 31.3 % spend between 1% and 5%
- 13.8% commit 6% to 10%
- 5.6% spend from 11% to 15%
- 3.8% from 16% to 25%
- 4.1% with e-mail budgets that account for 25% of their overall marketing budgets